The Professional Services Management Journal, PSMJ, can be a great resource for professional firms and their marketers. In particular, of course, we appreciated their mention of the value of the “two-minute” touch (including a hand written note to your clients).
In a nutshell:
- Schedule weekly calls for active projects.
- Assign one primary contact to pursue feedback.
- Ensure your project manager is keeping a to do list and checking things off.
- Make frequent “touches” – and a hand written note card is the perfect vehicle.
Goldilocks would approve—Cardphile has the perfect solution for your note card dilemma. Our custom, corporate logo note cards sport your own full color logo on the front, and are just the right size for a short note of thanks, appreciation or congratulation. We call them client communication tools, but you might call them business thank you cards.